CUSTOMER SERVICE
CONTACT US
Have questions ? Want to order ?
They might be answered in our FAQ.
We tried to cover just about everything you need to know.
You can also:
Email us: DaniPlatinumBoy@outlook.com
By Kik: DaniPlatinumBoy
Or fill in our contact form:
FAQ
01
I’ve found the sneakers I want but can’t select my size
Contact Us and we'll try to fix that.
03
Has my order been sent yet ?
We'll send you a message to confirm the shipping of the order.
02
Can you give me more information about the sneakers?
Contact Us for any question that you could have. We will try to reply within 24 hours.
04
Can I track my order ?
Customers will be informed about shipping whenever they want. Just email us.
05
Part of my order is missing
Contact Us and we'll try to fix it as soon as possible.
07
Which methods of payments can I use?
We accept PayPal, Verse and Bank Transfer payment. Send us an email specifying the model, size, address and color, and as soon as we recieve the payment, they'll be shipped.
09
Can I order online?
By the time we cannot accept orders in page. If you're interested in a model, contact us with the specyfic information and we'll reply you within 24 hours.
06
You’ve sent me the wrong items
Contact Us and we'll start the return process.
08
I forgot to use my discount code
By the time we don't have discount codes, but we're working on it.
10
Delivery - How much is it and how long does it take?
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Shipping is not the same for all products, the newest ones have it included in the final price.
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European delivery: 13€
International delivery: 24.30€
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For the products that have the shipping price added, it normally lasts about 1 or 2 weeks. For the ones that don't have it, from 2 to 4 weeks.
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We're not responsible for any additional cost.